After navigating to a help person, I had to go through all of these fixes again with them.

When you want to play a voicemail, you simply tap on one of the voicemail messages in Phone app and it should play the voicemail audio as expected.

Should is the operative word here because sometimes the iPhone wont play voicemail.

If you find yourself in a situation where voicemail wont play on an iPhone or voicemail is not working as expected, try these troubleshooting tips to remedy the problem.

This may seem obvious, but are you certain your iPhone cellular provider supports the visual voicemail feature Not all cellular carriers support the feature, and if you arent certain then you should contact your mobile phone company to check with them.

Ive seen this happen when a user has switched from ATT to Straight Talk in the USA, for example, but it could happen when switching away from Verizon or T-Mobile, or any global cellular provider as well.

You will need to check with your mobile service company if you are not certain.

Similarly, limited service will prevent iPhone voicemail transcripts from appearing too.

This often works, restarting an iPhone can fix all sorts of peculiar issues particularly if they crop up seemingly out of nowhere.

This has the downside of dropping remembered wi-fi routers and other custom network settings like DHCP and DNS, so youll need to enter wireless passwords again and make other network customizations if applicable to your iPhone.

Then you typically have to enter your pinpassword to get access to the voicemail inbox.

I have had 4 iPhones before this one, and this is the first time I have had a problem accessing and listening to my vms.

Turn it off. Mine was on, requiring a 10 digit to leave a VM.

If I try to listen to it without the speaker on it wont play.

I have called into customer support at ATT four times and they have not yet been able to fix the problem.

It appears that the iPhone X has some issues with visual voicemail and the speaker function to listen to the voicemail.

Ive spent hours now with 611, chat, etc and figure my choices are to go back to my old iPhone 6 or switch to Verizon.

I got assigned case CM20171221129800614 and then got a text message saying the problem was solved and if not call an 800 that goes right to 611 again.

Really Then why dont any of your tech support guys know about it.

Took my iPhone X to Sprint and they reloaded it 2X with no help.

After a reload it worked for a short while then stopped after my reload from icloud.

Ive talked to three different Apple support technicians Ive done 2 factory resets of my new iPhone X.

Voicemail played back temporarily and now its not working again.

After contacting my carrier and having them go through all of these same solutions they recommended I call Apple.

Os X Mail Blank Messages 2017